SSO SAML login failure

Incident Report for Workstars

Resolved

We are no longer seeing single sign on errors in the log.

We apologise for any inconvenience this incident has caused.

Posted Jul 02, 2018 - 13:12 BST

Monitoring

We have applied a fix and single sign on should now be working.

We will continue to monitor the situation.

Posted Jul 02, 2018 - 12:45 BST

Update

We are continuing to investigate the issue, we apologise for any inconvenience.

Our next scheduled update will be in 60 minutes.

Posted Jul 02, 2018 - 12:19 BST

Update

We are continuing to investigate the issue, we apologise for any inconvenience.

Our next scheduled update will be in 60 minutes.

Posted Jul 02, 2018 - 11:14 BST

Update

We are continuing to investigate the issue, we will update you when we have more information.

Posted Jul 02, 2018 - 10:12 BST

Investigating

Single sign on using SAML has stopped working, we are investigating the issue and will update you shortly.

Posted Jul 02, 2018 - 09:15 BST

This incident affected: Employee Portal.